Over 100 MW
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
1
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
2
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
3
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
4
Chat with us
Yes, you can add additional drivers to your rental agreement. All additional drivers must meet the same rental criteria as the primary renter, including age and driver’s license requirements.
5
Are there restrictions on where I can take the rented vehicle?
Yes, rented vehicles must remain within the specified geographical area outlined in the rental agreement, and cross-border travels are generally not allowed unless specified and agreed upon in advance.
Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.